Shipping & Return policy
Can I make changes to or cancel my order?
Do you have a money-back guarantee?
How can I start a return?
How can I view / track my order?
How long will my order take?
What are the ingredients in Utiva Cranberry PACs?
Is Utiva Cranberry PACs safe while Pregnant?
Can Utiva Cranberry PACs aggravate IC (Interstitial cystitis)?
Do I need to stop taking Utiva Cranberry PACs while on antibiotics?
Why is Utiva Cranberry PACs is so expensive?
Does Utiva Cranberry PACs work?
What is the recommended dosage of Utiva Cranberry PACs?
How long does it take for Utiva Cranberry PACs to work?
Is Utiva Cranberry PACs safe for people who have a history of kidney stones?
Is Utiva Cranberry PACs a treatment for UTIs?
Is Utiva Cranberry PACs safe for long term use?
How do I use Utiva Cranberry PACs for lifestyle triggers (e.g., sex, swimming , traveling)?
Is Utiva Cranberry PACs dairy free and soy free?
What can I do if I can not swallow the capsule?
Where can I buy Utiva products?
How much PAC is in Utiva Cranberry PACs vs. the competition?
What are the benefits of subscribe and save?
What is the shelf-life of Utiva Cranberry PACs?
I have more questions, how do I contact you?
How is Utiva Bladder Health different than Utiva Cranberry PACs?
Is Bladder Health only for women?
Is Utiva Bladder Health safe for long term use?
Does Utiva Bladder Health have any side effects?
Can I take Bladder Health as an alternative to Cranberry PACs?
What are the ingredients in Utiva Bladder Health?
Does Utiva Bladder Health work?
How does Bladder Health compare to medications?
How long do I need to take Bladder Health for?
What is the recommended dosage for Utiva Bladder Health?
What if Utiva Bladder Health does not work for me?
Is Utiva Bladder Health safe for those with dietary restrictions?
What is the shelf-life of Utiva Bladder Health?
How does Utiva Bladder Health work?
Can I take D-Mannose and Cranberry PACs (36mg PAC) at the same time?
What’s the difference between D-Mannose and Cranberry PACs (36mg PAC)?
What is the shelf-life of Utiva D-Mannose?
What are the side effects of D-Mannose?
What role does D-Mannose have with IC (interstitial cystitis)?
How does D-Mannose work?
How long do I have to wait to see the effects of Utiva Probiotic?
Does the Probiotic interact with other supplements and antibiotics?
Is the Probiotic it dairy-free and soy-free?
Do I need to refrigerate Probiotic?
Does the Probiotic work?
Can I use these UTI Test Strips instead of going to see my doctor?
How accurate are Utiva UTI Test Strips?
Is there a time that is best to take the UTI test?
Are there limitations of the UTI Test?
How do I interpret the results?
Do certain foods, alcohol or common medications affect the UTI test?
Can men use these UTI Test Strips?
Will the Cleansing Wipes affect my natural pH-balance?
Are the Cleansing Wipes flushable?
Are the Cleansing Wipes scented?
Are the Cleansing Wipes alcohol free?
When should I use the Cleansing Wipes?
HSA/FSA Medical Form
In Canada, natural products may be paid for from your HSA (Health Savings Account) when certain criteria is met. Please verify with your health insurance company to verify what you are eligible for.
A healthcare provider is typically required to prescribe or fill out a form that specifies what is being recommended, what condition is it helping with and for how long it should be taken. This form can be downloaded for your healthcare provider to fill out.Download form
Rewards & Referrals
Do my points expire?
How do I become a VIP Silver or Gold tier member?
How do I check my points?
How do I earn points?
How do I know what tier I am?
How do I refer a friend?
How do I use my points to redeem rewards?
I left a review, but I didn't earn points!
Subscribe & Save
Can I change my next delivery date?
How can I access my account?
How can I cancel my subscription?
How can I change my shipping information?
How can I pause my subscription?
How can I update my billing information?
How does Utiva's subscribe and save program work?
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